TechSync

About

We build for remote teams because we are one.

TechSync was founded in July 2021 by Ayesha Masood (then at Stripe Lahore) and Daniel Okafor (then at Linear, London). They had spent most of 2020 trying to run a cross-continent engineering process with three different tools glued together by Slack, and eventually decided it'd be easier to build the thing they wanted than to keep complaining about not having it.

The story so far

  • 2021 · Founded. First commit on July 12, a Monday.
  • 2022 · First paying customer: a 9-person design agency in Melbourne. Still customers, now 34 people.
  • 2023 · Series Seed ($4.2M, Kleiner Perkins + Sarmayacar). Launched async standups.
  • 2024 · Sync IDE plugin goes GA. 1,000th paying seat.
  • 2025 · Opened London office. Hired VP Support Maya Iqbal.
  • 2026 · 312 teams on paid plans. Priority Inbox and unified support agent (Sync) launch.

What we believe

  • Meetings are debt, not assets. If a meeting is on your calendar every week, it should be justifiable every week.
  • A process you can\'t see is a process you can\'t improve. That\'s why cycles default to mandatory rollover reasons.
  • Good tools are boring. They disappear. You don\'t open this page to feel smart; you open it to ship.
  • Support is engineering. Our support team has commit access. We\'ve never had a ticket that needed escalating outside of the support team in business hours.

The team

41 people across Lahore (HQ, engineering + support) and London (product + GTM).

Ayesha Masood

Co-founder & CTO · Lahore

Previously principal engineer at Stripe Lahore. Built TechSync's issue graph and sprint engine. Co-author of the Wovlabs async review paper (2020).

Daniel Okafor

Co-founder & CEO · London

Ex-PM at Linear, led the cycles rewrite in 2020. Spent three years at Shopify Plus before that. Writes the weekly customer note himself.

Maya Iqbal

VP Support · London

Built the support org at Lambda Labs from 3 to 22 people. Runs the Priority Inbox playbook. Every Tuesday she still takes a full day of Tier-1 tickets herself.

Hamza Raza

Principal Engineer, Core · Lahore

Built the issue graph storage layer. Previously at Algolia. Author of the "Cycles, properly" post on our engineering blog.

Rafaela Mendes

Head of Design · London

Spent six years at Figma, led component systems team. Joined TechSync early 2024 to lead design system v2.

Bilal Khan

Support Engineer · Lahore

Ex-Sentry support. Handles the tricky billing and migration questions. Knows the SCIM spec by heart.