Changelog
What we shipped.
Everything material we've changed in TechSync, in reverse chronological order. Minor fixes and dep bumps are not listed.
- 2026.04.18·2026-04-18feature
Unified support agent
Sync, our first-party support agent, now operates across the web chat widget, the Slack integration, and your support inbox with shared customer context. Available on Business and above. See the Priority Inbox doc for setup.
- 2026.04.10·2026-04-10improvement
API v1 rate limits raised on Business
Business workspaces now get 600 requests per minute per token (up from 300). Enterprise can raise further on request.
- 2026.04.02·2026-04-02feature
Priority Inbox is generally available
After six weeks in beta with 41 customers, Priority Inbox is GA. Incoming support email, bug reports and GitHub issue mentions land here for triage before they hit your board.
- 2026.03.28·2026-03-28improvement
Cycle reports show slippage
The cycle report now highlights issues whose estimate grew 2x or more mid-cycle, with the diff inline. Useful for post-cycle retros.
- 2026.03.17·2026-03-17security
SCIM token rotation reminder
Workspace admins with SCIM configured will now get an email 14 days before their SCIM token expires, not just in-app.
- 2026.03.08·2026-03-08feature
Standup time-zones per member
Each team member can now set their own standup prompt time instead of a team-wide time. Helps globally distributed teams stop asking "what time is that for me?".
- 2026.02.22·2026-02-22fix
Markdown tables render correctly in issue previews
Tables in issue descriptions sometimes lost their column alignment in the preview strip. Fixed.
- 2026.02.14·2026-02-14feature
Docs /query embed
You can now embed a saved issue filter as a live table inside any doc using `/query`.
- 2026.02.05·2026-02-05improvement
Migration tool supports Asana
Our migration tool now accepts an Asana workspace in addition to Jira and Linear. Covers tasks, sections, tags and assignees.
- 2026.01.30·2026-01-30improvement
VS Code plugin 2.0
Inline hover over `#PLAT-342` now shows the live issue card — title, status, assignee — without leaving your editor.
- 2026.01.15·2026-01-15feature
Roadmap view
Milestones span multiple cycles and render on a real timeline. Slippage is surfaced visually.
- 2025.12.10·2025-12-10fix
Safari 17.1 drag-and-drop
Drag-and-drop reordering of issues in the list view was occasionally snapping back in Safari 17.1. Fixed.
- 2025.11.20·2025-11-20security
Workspace data residency (EU)
Enterprise customers in the EU can now elect Frankfurt as their data residency region.
- 2025.11.04·2025-11-04feature
Audit log streaming to S3
Enterprise workspaces can stream the audit log to an S3 bucket or GCS bucket for ingestion into their SIEM.
- 2025.10.14·2025-10-14improvement
SSO enforcement is now gradual
You can enforce SSO team-by-team before rolling it out workspace-wide.
- 2025.09.22·2025-09-22feature
Shared views at workspace level
Workspace admins can pin up to five workspace-wide views for everyone.
- 2025.08.30·2025-08-30fix
Standup prompts during holidays
Members marked "out" in the workspace calendar no longer get a standup prompt during their time off.
- 2025.08.02·2025-08-02feature
London office, hello
Not really a product update, but: TechSync opened its first office outside Lahore, at 12 Bastion House in London. Six people moved. Daniel is writing from his new desk.