Documentation

Quickstart

Create a workspace, invite your team, file your first issue in under five minutes.

Workspaces, teams and projects

How TechSync organises work: workspace → teams → projects → issues.

Keyboard shortcuts

Every primary action has a single-key shortcut. Press `?` to show them in-app.

Creating and editing issues

Issues are the atom of work in TechSync. Every issue has a unique ID like `PLAT-342`.

The issue graph: parents, children, blockers

Issues can reference other issues as parent, child, blocked-by, or related.

Priority Inbox

Triage support tickets, bug reports and inbound issues into the right team in seconds. Business and Enterprise only.

Views and filters

Save a filter as a view. Views are personal by default; shared views live at the team level.

Cycles (sprints)

Two-week iterations by default. Everything not finished rolls forward, with a reason.

Cycle reports and velocity

Every cycle ends with an auto-generated report covering velocity, rollovers, and slippage.

Milestones and roadmap view

Milestones span multiple cycles and map to concrete dates on the roadmap.

Async standups

Every morning, TechSync asks your team three questions. Replies are threaded, searchable, and attached to issues.

Weekly standup summaries

Every Friday, TechSync publishes a team-lead digest summarising the week's standups.

Docs in TechSync

A lightweight docs surface for specs, ADRs and team READMEs.

Markdown reference

The flavour of Markdown TechSync supports in issues and docs.

Members and roles

Workspace admins, team admins, members, and guests.

SAML SSO

Configure SAML SSO with your IdP. Business plan and above.

SCIM user provisioning

Automatically provision and deprovision users from your IdP. Enterprise only.

Audit log

Every state change in the workspace is logged.

IDE plugin (VS Code, JetBrains)

File, triage and update issues without leaving your editor.

GitHub integration

Two-way sync between TechSync issues and GitHub PRs, branches, and issues.

Slack integration

Mirror standups, notifications, and the support bot into a Slack channel.

Migrating from Jira

A one-click migration tool that imports issues, sprints, labels and users.

Billing, invoices and seat counts

How TechSync bills and how to manage seats, upgrades and downgrades.

Public API

REST + webhook API for integrating TechSync with your own tooling.